Generate new leads for your business with 24-hour live chat service from prontochat


welcome to Prontochat

Your Business | Online 24/7/365

We offer live chat service for Businesses. Our trained industry professionals monitor your website 24/7/365 to engage visitors and convert them into LEADS.

Gathering Information

We ask all the relevant questions to verify whether the visitor is within your coverage area, is interested in your services and to get their contact information. (LEAD = client’s name, phone number & email)

Fast Lead Delivery System

All chat LEADS are delivered via email or directly to your CRM, as a transcript. We have helped many businesses increase their website’s conversion by over 35% to 40%.


Live Chat Service

Prontochat is a live chat service that monitors your website 24/7 and captures more leads for you by proactively engaging your website visitors. Our agents use customized chat scripts to connect with each visitor and capture their contact details and the service that they are interested in. At the end of each live chat session, you receive the transcript via email.

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monitor your website 24/7

Capture more leads for you

When a visitor visits your site, a chat invitation pops up. The invitation leads the visitor to engage in a chat conversation. The agent’s goal is to capture the visitor's contact information including name, phone number or email, along with their inquiry. After completing the chat, we forward you the chat transcript via email or text message, then someone from your office can follow up with the prospect according to their needs.

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maximizes ROI

Engage website visitors 24 hours a day, 7 days a week

Prontochat improves the customer experience on your website as all the information of your business is just a click away for live chat agents and it helps improve the performance of your website. Chat agents collect and forward you the visitor's comments and inquiries, thus maximizing ROI by providing an additional option to engage website visitors 24 hours a day, 7 days a week.

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CRM Support

Multiple Lead Delivery Addresses

Yes. You can add additional emails where you would like the leads to be sent. For your CRM please let us know the details and we will set everything for you.


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Our Core Features

24/7 Live Chat Staff

We have industry trained professionals to engage your customers 24/7 via live chat for websites.

Call Connect

Our chat agents can connect your customers with you by initiating a phone call between you and your website visitor, thus giving you a chance to close the lead right away.

Instant Lead Delivery Process

All LEADS will be delivered via email to designated email addresses & via text messages, and also sent to your CRM System right away.

Chat Script Customization

We develop a chat script according to your business requirements and make sure our agents ask appropriate questions and provide all the required information with a single click.

Chat Lead Classification

Any visitor who expresses an intent to purchase will be tagged as a Lead. A lead will include, visitor's name, phone or email address, and their request.

Customized Chat Invitation

Our designers always create the best matching chat widget for your website and also ready to help you with any further customization.

We assist your cuctomers 24/7, even on federal holidays to make sure, you dont miss a single lead!

24/7 Live Chat
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Returning Customer Support
Happy Customers
we'd love to have you on board

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